Terms & Conditions
Client agrees to the following:
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Courses:
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Use of Courses: All courses and content are the property of Cleapatra Williams and Becoming Confident LLC. Course content may only be used in the manner of personal use. Permission to use the material in any other way must be obtained in writing from Cleapatra Williams and Becoming Confident LLC.
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These materials are for the sole use of individuals registered for the course. As a course registrant, you may view and read all materials that are included in the course dashboard. You may also print any or all screen and pdf file pages for your personal use in taking the course, but you may not share, communicate, publish or in any manner distribute to other parties the course, login and password, recordings, references, links or any other materials. The terms and conditions regarding use of materials apply upon registration for the course, while you are taking the course, and upon and after completing, withdrawing from or terminating the course
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​Course Access:
Only course registrants have access to the course dashboard
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Refunds for Courses:
You may withdraw from an online program at any time. However, once you have joined and have logged in to the course, you will not receive a refund for any reason
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Effective Period:
Once a course is joined, lifetime access will be granted, however, registrant may be removed from course at any time if policies have been abused
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1:1 Coaching Services:
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The services provided by Cleapatra Williams are generally conducted via Zoom. 1:1 coaching is a partnership focused on developing the client’s awareness, thinking, and abilities in order to help the client identify and achieve her personal development goals. In coaching
conversations, Cleapatra will be direct and honest and encourage the Client to do the same.
The success of the coaching engagement depends upon the Client’s commitment and openness to the process. If the Client believes that coaching is not working as desired, the Client agrees to communicate this to the Coach. Please note that life coaching should not be used as a substitute for counseling, psychotherapy, psychoanalysis, mental health care, or substance abuse treatment and will not be used in place of any form of diagnosis, treatment, or therapy.
Coaching Confidentiality:
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Cleapatra Williams fully protects the privacy and confidentiality of the communications with her Clients. At no time will Cleapatra Williams voluntarily divulge the coaching relationship between herself and her Clients without vocal permission from the Clients, unless required to do so by
law.
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Coaching Session:
At the scheduled appointment time, the Client agrees to join the Zoom call and begin the session. The Coach and client commit to start and finish each session on time. If the client is more than 10 minutes late for a coaching session, the Coach will assume the session is canceled. The client will not receive a refund.
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Cancellations & Reschedules:
Due to coaching package commitment, Client is expected to attend all weekly sessions. If session needs to be rescheduled, Client agrees to notify at least 12 hours prior to appointment, via email to hi.cleapatrawilliams@gmail.com to avoid lost session. A new session will need to be booked within the same week.
Refunds. In order to honor the commitment of our existing and future clients, we do not offer refunds.
Refund & Cancellation Policy
Client agrees to the following:
Refunds for Online Programs:
You may withdraw from an online program at any time. However, once you have joined and have logged in to the course, you will not receive a refund for any reason Once a course is joined, lifetime access will be granted, however, registrant may be removed from course at any time if policies have been abused
Refunds for Coaching
In order to honor the commitment of our existing and future clients, we do not offer refunds.
At the scheduled appointment time, the Client agrees to join the Zoom call and begin the session. The Coach and client commit to start and finish each session on time. If the client is more than 10 minutes late for a coaching session, the Coach will assume the session is canceled. The client will not receive a refund.
Cancellations & Reschedules
Due to coaching package commitment, Client is expected to attend all weekly sessions. If session needs to be rescheduled, Client agrees to notify at least 12 hours prior to appointment, via email to hi.cleapatrawilliams@gmail.com to avoid lost session. A new session will need to be booked within the same week. If availability is not found, please reach out to Cleapatra at hi.cleapatrawilliams@gmail.com.
Privacy Policy
Type of Information Collected:
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We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
Purpose of Collecting Information
1. To provide and operate the Services;
2. To provide our Users with ongoing customer assistance and technical support;
3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
5. To comply with any applicable laws and regulations.
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How We Store, Use, Share and Disclose Site Visitor's Personal Information?
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Our company is hosted on the WIX platform. WIX provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through WIX’s data storage, databases and the general WIX applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by WIX and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
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How We Communicate With Site Visitors
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We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we
may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
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How We Use Cookies & Other Tracking Tools
If your website tracks personal information through the use of cookies, for example, you must make this clear to your site visitors. Be clear about what tracking tools (e.g. cookies, flash cookies, web beacons, etc.,) your website employs, what personal information they gather and why they are being used.
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It's important to note that third-party services, such as Google Analytics or other applications offered through the WIX App Market, placing cookies or utilizing other tracking technologies through WIX’s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the WIX Privacy Policy.
Click here to view which cookies are stored on your site visitors' computer.
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How Visitors Can Withdraw Their Consent
If you don’t want us to process your data anymore, please contact us at hello@cleapatrawilliams.com or unsubscribe through the next email campaign.
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Questions & Contact Information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at hello@cleapatrawilliams.com